Shipping policy

 

Shipping Methods: We offer shipping through Australia Post, providing you with reliable and efficient delivery options.

Processing Time: We’re dedicated to promptly processing and fulfilling your order, aiming to have it dispatched within 2 weeks or even sooner. Since all our products are handmade, please keep in mind that the processing time may vary slightly depending on the complexity of the order. On rare occasions, the processing duration might extend to three or four weeks.

Once your order has shipped, if you're located within Australia, it will be delivered by Australia Post, typically arriving within 3-7 business days. We appreciate your understanding and patience as we create your special handmade item!

Shipping Costs: Shipping costs will be calculated based on your location and the chosen shipping method. You will see the exact shipping cost during the checkout process.

Order Tracking: Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your order's progress through the Australia Post website.

Delivery Times: Please note that the provided delivery times are estimates and can be affected by factors beyond our control, such as weather conditions or customs delays for international orders.

Shipping Restrictions: We currently offer shipping within Australia. However, there might be certain regions we are unable to ship to due to legal restrictions or logistical challenges. You will be notified during the checkout process if your location is not eligible for shipping.

Should you seek information on your order's status post-shipment, we recommend getting in touch with Australia Post for precise, real-time updates.