Refund policy

We meticulously inspect every item before shipping to guarantee your contentment with your order. If, by any chance you receive a defective product, kindly inform us within 72 hours of delivery, accompanied by photos of the defect. Please note that all sales are considered final, and unfortunately, we cannot accommodate returns or exchanges for any other circumstances. We greatly appreciate your comprehension and thank you for your support.

Recognizing that errors can occur, if you wish to modify your order, kindly inform us within 30 minutes of placing it. Please be aware that after this duration, we may not be able to assure changes due to our prompt order processing. If your parcel hasn't been dispatched, we will make every effort to accommodate your request. Regrettably, once the package is labeled as shipped, we are unable to cancel or refund your order. For subsequent updates post shipment, kindly reach out directly to Australia Post. Your cooperation is greatly appreciated.